How many free prints can I order?
You can order up to 45 FREE individual 6x4 photo prints per calendar month, which means you can order up to 500 6x4 prints per year! You can even earn up to 16 bonus prints per month by inviting friends or family, and by sharing on Twitter.
I have 0 free prints remaining, when do I get more?
Your free prints count resets at Midnight GMT on the 1st of every calendar month.
I didn’t use all of my free prints this month, do they roll over to next month?
Unfortunately not. If you don’t use your free prints this month, you will lose them once the month ends.
A yellow triangle with an exclamation mark appeared on my photo, what does it mean?
Your photo is too small and will appear fuzzy or blurry when printed at the selected size. We suggest you choose a smaller print size or use a higher resolution photo.
How can I earn bonus prints?
Just share on Twitter and get 1 bonus print per calendar month. Inviting friends earns 5 bonus prints for every friend who orders (maximum 15 prints). Your friends will also get 5 bonus prints just for signing up. These bonus prints are available every month for a six-month period.
How do I invite friends?
Just tap Account, Invite & Earn and invite your friends and family to try FreePrints. You can even share via Facebook or Twitter. Please note, standard messaging rates apply for sharing via SMS.
Someone I invited to FreePrints signed up. Why didn't I get any bonus prints?
You will receive bonus prints when they have successfully placed an order. Friends must use your unique invite code at time of account creation to earn bonus prints.
How long will I be able to use my bonus prints?
Bonus prints are valid for 6 months. After that, you can share again to earn more bonus prints!
How do I see the number of free prints I have left for the month?
Just tap Account and sign in.
I signed in via Facebook and wasn't prompted to enter an invite code. Why?
If a friend has referred you to FreePrints and given you an invite code, you will need to access Account Settings form the Navigation Drawer and insert the invite code.
Do you offer duplicate prints or other print sizes?
If you want an additional print of any individual 6x4 photograph or other size prints, our prices are incredibly competitive and lower than most major photo sources available today.
How much is postage and packing?
Standard postage and packing starts at £1.49 and is never more than £3.99!
What payment methods are accepted by FreePrints?
We accept VISA, MasterCard, Maestro, and American Express. You can also pay by PayPal.
Where are my photographs printed?
Each and every photograph is printed at one of our professional photo labs in the UK. Our state-of-the-art custom labs provide decades of experience in photo finishing and printing of both colour and black and white photographs.
What kind of paper is used to print my photographs?
All FreePrints photos are printed on Kodak silver halide photographic paper to ensure high-quality, long-lasting prints that resist fading for generations. Silver halide prints provide the best quality images, vivid colour reproduction, more natural skin tones, exceptional sharpness and unsurpassed colour stability.
In what finish will my photos be printed?
- 6x4, 5x5, 7x5, 8x6, 10x8, and 12x8 prints feature a deluxe glossy finish, and can be ordered in a premium matte finish.
- 15x10, 18x12, 36x24, and 40x30 prints feature a premium matte finish.